MLB.TV Help Guide

lopram wrote:

joeylk wrote:

The Redeem part isn't working for me.  It says Redeem within 5 days, but when I click Redeem it goes to the MLB.com page on safari, then when I click the app icon it goes to the Apple App Store even though MLB is already downloaded an installed, when I click OPEN it open the MLB app, I'm signed in.  But when I go back to Tmobile Tuesdays app it just says redeem again, it takes me through the same loop.

Anyone now how to get around this?

 

Gracias

Make sure when you go back to the Tmobile redeem page, after opening the MLBtv app, to click "Tap here to open the MLB app and redeem your offer" which is step 2 in the instructions. I hope it helps.

 

Thanks for responding, so yeah that's what I do.  I click to open the MLB app, it opens:

Then I go back to T-Mobile Tuesdays app but it just shows the same REDEEM screen, the REDEEM NOW never shows up and I’m back in the loop:

Where is the REDEEM NOW supposed to show up?