Forum Discussion
NEED HELP - Ported from Verizon and unable to receive any SMS texts from Verizon phones, all else fine
Six weeks ago I switched 4 phone numbers from Verizon to T-Mobile and purchased 4 new phones. While the other 3 work fine, mine has a very specific issue that no one has been able to resolve. I can...
I have tried the Live Chat. Challenge was not being able to explain the issue and attempted resolutions with any specificity and keep it within the limited space available. Also have multiples calls with the Tech Support line (useless beyond the basics), the Number Transfer Center and the Porting Department. They can read the canned responses that come up on their computer screens, but so far no one actually has had any working knowledge of the situation or what to do to resolve it.
