Forum Discussion
Payoff of former carrier's bill
After I ported over from my previous carrier, isn't T-Mobile supposed to payoff the amount due from that carrier? When and how does that happen?
sytyguy wrote:
After I ported over from my previous carrier, isn't T-Mobile supposed to payoff the amount due from that carrier? When and how does that happen?
Once you complete the forms Tmobile will issue you a prepaid debit card in 6 to 8 weeks but you still need to pay your final bill from previous carrier.
Where do you get the forms for the credit and turning in your old device?
