Forum Discussion
Poor custmer service
Recently upgraded my iPhone. Following the instructions to send in my old phone, I attempted to drop it off at the store. (In Bartlett, TN on germantown and 64) Shaniqua and the store manager both sa...
Although this reply is a year behind the issue the message is still valuable .
No matter what the procedure is for return of an item the representatives working for T-Mobile should have their own work ethic ( and personal ethic ) to provide considerate, conscientious assistance to any customer in need. Beyond your paycheck ...who are you ?
Lest we not forget ....we are human beings....Let's not entangle ourselves in an automated system so much that we forget compassion and regard for those in need.
