Switching from Verizon to TMobile was a terrible decision!

That was originally what TMobile tech support had mentioned when I began experiencing this issue as soon as they activated my phone on the TMobile network. I called Verizon customer service who confirmed the transfer had been complete on their end and that my device was now showing unlocked and no longer showing a Verizon SIM.

I have been dealing with this for roughly 8 months now. My wife has the identical phone from Verizon. When I switched my family over, we brought two phones over with us since they were newer and already paid for and I purchased a new device from TMobile for my daughter. My wife had a similar issue with hers, but hers was resolved and has not had the issue since the first fix from TMobile. They have not had that success with mine though, even though it is an identical device. So my wife did not have to buy a new device, but that is their solution for me. When in reality, it should be working just as my wifes does.