Forum Discussion
T-Mobile Customer Service did a fantastic job!
If you are having trouble, call 1-800-T-MOBILE (1-800-866-2453). If the Representative is unable to help, escalate to the supervisor. Remain calm, don't blame, and clearly explain your side BRIEF...
Hola There,
Just wanted to compliment your staff at the Santee T-Mobile Office, especially John, Brittney and Jason. John helped me pick the correct phone, STylo6. I felt John was sincere in his help finding something I could afford and a great phone.
I was having problems with it connecting to my car, that’s where Brittney comes in and Jason.
They were all confident, kind and helpful. I'm 68 years old and have talked to many customer service individuals over the years and it's so refreshing to get sincere and positive individuals who want to solve problems.
Gracias.
Connie Wood
619-846-4311
