Forum Discussion
jefftexter
Hace 8 añosNewbie Caller
T-Mobile Customer Service did a fantastic job!
If you are having trouble, call 1-800-T-MOBILE (1-800-866-2453). If the Representative is unable to help, escalate to the supervisor. Remain calm, don't blame, and clearly explain your side BRIEF...
honeybun40
Hace 4 añosNetwork Novice
So Sunday 10/03 I received excellent customer service from the North Columbus GA TMobile store. I never write reviews but I have to say something nice about Martin. He has helped me several times including when I first opened an account. He never seemed annoyed with my or my mother's indecisiveness every time he's assisted us. Never once rushed us. Yesterday when attempted to help me and my son with an iPhone issue he didn't once make me feel like we were worrying him 10 min before closing. I appreciate that and wanted to thank him publicly and tell him to keep up the good work. I'm so used to rudeness it's a breath of fresh air getting someone that is so willing to help.
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