Forum Discussion
T-mobile never stopped billing me even months after account closed!
Hello, I need help and T-mobile customer service on the phone is very difficult to talk to. Although they are nice, and they seem eager to help, they do not understand the problem and they kee...
Try reaching out to the T-Force Team via social media. They have a lot more access to things beyond the ability of Customer Care reps. Give them a few days to respond when you send them a message but they will get back you.
They're still doing this. I cancelled service in December 2020, and they've been billing me. Spoke with an agent tonight and he said instead of cancelling they had noted I asked to suspend the service. Total bs. Hope they decide to actually cancel it this time. I'm game for class action.
