Forum Discussion
T-MOBILE support does not speak English
Five phone calls to fix a simple problem and no one speaks English. They are reading canned scripts in broken English: "Thank you for patiently waiting", but there is no ability to communicate w...
I used to always get US support now it is overseas with bad connection people talking in the background and a rep with a heavy accent and vocal fry. I suggest if you have time to hang up and call back until you get a US rep. T-Mobile what happened to your promise of awesome support? In fact that has what's kept me here for the last six years. ATT had awful support and a world of difference when I joined T-Mobile. Please don't go the way of ATT!
