Forum Discussion
Unable to make payment
I want to pay my bill but your system does not want to accept it. Your system shows "Enter a valid card number" or "Enter a valid routing number" for the cards/accounts that have been used for a ...
Only way to pay them is to call 611 and speak to a live rep. Their systems online and automated are down. They didn't even have my password correct and I only use two passwords so I know they were incorrect. Amazingly my payment went thru fine with a rep so it makes no sense why the online or phone pay won't work. Make sure they waive the fee they charge to pay thru a rep.
