Unauthorized Charge From Tmobile Appeared on my Chime Bank Account That Tmobile Cannot Find

I had an unauthorized account created by Tmobile resulting in a charge of $136 to my Visa. Another for $220 that T mobile could not figure out. I managed to get Visa to block the $220, and after many many months, Tmobile refunded my $136. When I kept getting more bills in the mail, now for $437, it became clear that we had only shut down ONE of TWO unauthorized accounts opened by T mobile. I continue to battle the corporation, which is threatening to send me to collections. I never received any services for these charges. It's insane. I cannot find any customer service agents who have any help whatsoever.  

So bottom line, there is an account at T mobile that probably Tmobile opened without your knowledge one time when you called just to inquire about something. That is what happened to me. It's been over a year and probably 40 hours on the phone and in the store trying to resolve this unsuccessfully. Look for the account that you don't know about. Go over all the paperwork looking at the account #s. One will be unfamiliar to you. Ask Tmobile to open a "fraud investigation" but don't expect it to work.