Forum Discussion
unfortunately t mobile has stopped
just last week this ERROR MESSAGE "unfortunately t mobile has stopped" started popping up on 2 of my 5 phones. I cannot find a true fix for this online. I went to a T-mobile store and the Rep told me...
So idk if this will help anyone. But I noticed that the tmobile app that was in my apps in the play store was different than the one continously generating the error. So I went to the app store, and under my apps searched tmobile, it showed a tmobile app with a PINK icon, I clicked on that and while it was installed, it was not enabled. So I enabled it.Then when the pop up occurred again, I clicked on app info instead of close app. Which brought me to the older tmobile app with a white icon, i clicked the 3 dots in the top right, and then clicked uninstall updates. So far everything is running smoothly and no more pop ups are popping. Fingers crossed!
Oh my goodness thank you for this thread! I just got a refurbished device identical to the one my toddler tossed in the toilet last week, and it's running Android 11 (so the 6.0 thing shouldn't be the issue), and this device has had this pop up since I finished set up (I've never had this is issue before) . I'll try the factory reset, otherwise I guess I'll see if this is a warranty-able issue.
