Forum Discussion
Usage Data Disparity
- Hace 4 años
This is a user to user forum with some Tmobile moderation.
Your best bet is to contact Tmobile on one of their social media accounts using messenger.
Currently having a similar issue.
I'm using the mobile Internet only plan on one of my devices primarily used with hotspot and tethering which is probably why they haven't shut it off, as I've heard T-Mobile will shut off people using Internet only plans on their phones.
My data plan has renewed today at about 5:30 a.m. as with T-Mobile there's always some sort of delay between exactly midnight and when the plan actually renews.
I've been asleep since about 1:30am. I checked to see if everything had reset before I went to sleep. It had not. Data was still being typically throttled to 12 kilobytes per second or 128 kilobits per second. Dialing #web# still showed 100 of 100 gigs used.
I woke up this morning at 6:00 in the morning to check to see if it had reset and it showed 5 GB used.
What used 5 gigs?? I've been sleeping!!!!!!!!
My phone shows under 100MB used.
On and I have Google play update disabled so I know that Google play wasn't updating anything and I know that apps weren't using data in the background. I disable hotspot when I'm sleeping to save power and so I know nothing was connected, so i know nothing was connected.
Seriously what the hell.
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