Forum Discussion
Usage Details Not Showing
When I login to my account or check the app, my incoming/outgoing call and text details are not showing accurately. One day it will show calls from a particular number and the next day there will be...
Hello all. I posted in the other thread (USAGE DETAILS NOT UPDATED | Comunidad de T-Mobile), but I am so excited that I wanted to say here too: This issue is now officially resolved. 😁 I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!!
I have the same problem, unable to read usages since2/4. It also happened in October last year,now same again. It make the problem worse is when i called technical support seems like I was the only one have this issue. He hold me on phone for at least 30 minutes, keep apologize, but nothing has been done.
