Forum Discussion
USAGE DETAILS NOT UPDATED
My usage nor Digits has updated since my last cycle Jan 28th 2023. I called and was told they were working on some technical issues and to check it in a few days. A week later and it still is not u...
The day that we have all been waiting for has finally arrived. I am so excited to announce that this is now officially resolved and usage details should be loading without error. It wouldn't hurt to log out of the account and clear browsing history if you haven't already. I am doing a happy dance right now because I was also affected by the outage and I just loaded my detailed usage and saw call, message, and data logs for all of my lines up to about 2 hours ago!!
Same problem here, not the first time either. Last time I was told it was a "technical" issue. It took about 3 days to resolve at that point in time. This time it is now the 5th day and I still can't see my up to date usage info. This is absolutely unacceptable. If they keep having these technical issues maybe they need to hire more competent technical team! Here we are Americans paying a shitload for their service and how much you want to bet they are taking that money out of our country by hiring people in other countries to do the work and that's WHY it isn't being done correctly. T-Mobile DO BETTER BE BETTER! or loose business!
