Forum Discussion
Usage Overview loads endlessly
When I click on "Usage" the Usage Overview begins to load but never stops. This happens on all my devices. Is the T Mobile site having issues?
Thank you everyone for chiming in and sharing your experience. This is impacting a small amount of users but our app and web team are already on it and working on a permanent fix. In the meantime, it's recommended to call into CARE to get the details needed. While I know this is not ideal to have to call in vs checking on My T-Mobile, this is only temporary. At this time, we do not have an estimated time it will take to get this back up and running.
I just joined T-mobile. It is December 6, 2019 and Usage page is not loading for me, just spinning circle. Can somebody at T-mobile escalate this? This is the most basic and necessary feature on every carrier, I used them all and all worked flawlessly - until now.
