Forum Discussion
Usage Overview not updating
My usage information has not updated in 2 weeks. Is there something wrong with the feature?
Hello all. I posted in the other thread (USAGE DETAILS NOT UPDATED | Comunidad de T-Mobile), but I am so excited that I wanted to say here too: This is now officially resolved and usage details are back to normal. 😁 I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!!
I'm also getting the run around. They're blaming it on a merger with sprint. Not sure what that has to do with updating usage. Mine hasn't updated since Jan 28. I'm going to keep complaining every other day.
