Forum Discussion

popvid's avatar
popvid
Newbie Caller
Hace 6 años

Visual Voicemail is a fail

For weeks Visual Voicemail has been just about worthless. Constant "try again in couple of hours" or "greeting not changed" or "unable to sync" messages. Meanwhile, in the Play store the app is g...
  • tmo_amanda's avatar
    tmo_amanda
    Hace 6 años

    @popvid​, I hear you and definitely acknowledge that our VVM app isn't perfect. Resets have been fixing some of the error messages that occur within the app. If the reset doesn't resolve any of the errors, you need to @zh3n​, that's a pain. 😥 I'll see if our devs can take a look at what's going on.

Orner's avatar
Orner
Network Novice
Hace 2 años
Tyler2023 wrote:

Yesterday's update installed new a version of VM. IT SUCKS! It wiped my calls, forced me to sign up for premium - which I cancelled one min later - and deleted my working vm's. The optics suck! I don't want to make 3 presses to message the caller, I don't want to transcribe, I don't want voice to text!!!

I DON'T WANT TO BE PRESSURED INTO BUYING INTO WHAT i DON'T NEED, DON'T WANT, HAVE NO USE FOR! TMOBIL CUSTOMER SINCE 1989 - THIS WILL COME TO AN ABRUPT END TOMORROW!!! 

I WANT THE SIMPLE VM APP I HAD!!! GOODBYE TMOBILE!!!

I was hoping that wasn't the case. I had saved a vm from my son during boot camp and now it's gone 😭