Forum Discussion
Why am I randomly not receiving texts?
A few months ago it came to my attention that I was not receiving certain messages from what seemed like a single person (they showed me their phone proving they in fact had sent me these message...
Alright. Filing a Trouble Ticket with our Tech team is best route to go. They'll need specific examples of text messages that failed, and that'll help them look into what's going on.
Any luck yet @stjp? Same with the phone calls for me. The phone could be in my hand at the time and nothing! Also very random. Not on certain days, certain people, etc.
The only thing I've come to learn on my own is my phone doesn't have band 12, but this issue still makes no sense as that shouldn't effect texts and calls, I don't think. Seems like it would make my data work better in certain buildings and allow me to to voice over LTE which I didn't even know was a thing.
