Forum Discussion
Why am I randomly not receiving texts?
A few months ago it came to my attention that I was not receiving certain messages from what seemed like a single person (they showed me their phone proving they in fact had sent me these message...
Alright. Filing a Trouble Ticket with our Tech team is best route to go. They'll need specific examples of text messages that failed, and that'll help them look into what's going on.
I'm having the same issue, and have called customer service twice and have spoken to tech ops. I've given specific instances, with phone numbers and times, and have found TMobile doesn't have record of the messages coming in.
Still haven't heard back.
