Forum Discussion
Why am I randomly not receiving texts?
A few months ago it came to my attention that I was not receiving certain messages from what seemed like a single person (they showed me their phone proving they in fact had sent me these message...
Alright. Filing a Trouble Ticket with our Tech team is best route to go. They'll need specific examples of text messages that failed, and that'll help them look into what's going on.
Greetings Mengenta10512260
I have the same exact issue as you describe above. When I discover that I am no longer receiving text messages, voice mail activities or phone calls.
I text with customer service to have my phone line refreshed. This request usually does the trick. I am currently waiting for the massive amount of missed texts to come through.
I am going to contact Network support Monday to see what they have to say about this.
Best of luck.
