Forum Discussion
Why am I randomly not receiving texts?
A few months ago it came to my attention that I was not receiving certain messages from what seemed like a single person (they showed me their phone proving they in fact had sent me these message...
Alright. Filing a Trouble Ticket with our Tech team is best route to go. They'll need specific examples of text messages that failed, and that'll help them look into what's going on.
Having similar issue.
Bought a new phone (iphone). When i switched services and tested everything seems to work. Calls and text.
But it was a few days later that i realized that while most of my friends are able to text me, There were two who’ when they text me the text messages would actually go to the old phone (android).
I have since reset the old phone and it's not receiving these texts anymore. But when those same friends of mine send me text messages i dont get the messages at all.
I have since opened a ticket with T-Mobile tech support and they seem to be having trouble figuring it out.
