Forum Discussion
WiFi calls typically drop to one-way audio about 5min into calls
Often at work I only have operable service if I have WiFi calling enabled (Since a light railway bridge was built the earthen berm blocks signal from nearest T-Mobile tower). However, for many...
I would first disable Wi-Fi assist. If that does not work I would reset the network settings. I had an iPhone 7 plus and Wi-Fi calling worked for me but I also realized that Wi-Fi assist at that time created a lot of issues in many scenarios .
New [1.5 month old] T-Mobil customer with 2 new Motorola G Stylus phones and on a good day 1 bar of 5g, 4g, LTE service at my home. It appears the phone never can settle on just a cell or WiFi connection if both services are running on the phone.
Any attempt to use WiFi initially failed with one way audio issues assuming I'd even have the phone ring. Most inbound calls just go to voicemail with the phone never ringing.
Searching the Web this certainly appears to be a well known but never addressed issue.
TEMP solution:
Turn on Airplane mode->Turn WiFi back on then we can make/receive calls via WiFi, at home, without issue.
Problem is, if we forget we are in Airplane mode and leave the home, we don’t get any calls.
Attempted Solution: Use a 3rd party APP Tasker to turn on Airplane mode when the phone sees my home WiFi and then turn WiFi back on [airplane mode initially shuts WiFi off] all while we remain at home.
HOWEVER, Android [I believe] will NOT allow Tasker to turn Airplane mode OFF when we leave the house. I'm not about to try Rooting a new set of phones to correct a T-Mobile created problem.
Secondary problem if at home and in Airplane mode using WiFi, and attempt to send a Text MME message, the text will go through but not a picture unless you happen to notice the picture was not sent and tell the phone to try it again. It will then send the picture.
I’ve posted this on numerous forums, and I’ll have to say I used to get more help from Republic Wireless forums for various issues than anything T-Mobile related.
Very disappointing as I was looking forward to T-Mobile Home Internet if and when it becomes available in my area. Such lack of service however, tells me I should stay with Spectrum.
