Rebate keeps getting denied repeatedly (everyday)

I have not received my rebates!  I have reached out a total of 5 times-months later no rebate!  I will be calling corporate tomorrow, followed up by a call to the BBB.  Nothing but lies, deception, aggravation and anxiety dealing with T-mobile!  You call and the call gets directed to the Philippines.  Second, i specifically asked to speak to the "retention team".  I asked them "why should I stay with T-Mobile?  I switched carriers AND bundled home internet.  There was an incentive of a total of 300$ in rebates.  Thats not true, I have not received my rebate incentives.  The day I switched carriers verizon offered home wifi and for less money than t-mobile.  So please tell me why should I stay with T-Mobile?  Your job is a retention specialist tell me…why should i stay?" (Anne) listed a bunch of services ATT, VERIZON and many other competitors offer.  She discussed my bill that was due 2 days ago.  I explained "I was aware of my obligations, and told her that they did not answer my question! ".  Now they got a supervisor on the phone.  He was about as useful as a pair of tits on a bull!  Regurgitated the same bs as the previous person.  I asked him the very specific question…"why should I continue to be a T-mobile customer?  He went on about the services and i told him (Dave) your competitors offer that too and for less money…

The retention team did not answer the question and failed at their task.  
i was with ATT cellular for 20 years (and probably another 20 before that with the old landline!  I left them, because I did not feel valued.  (New customers were getting better deals than myself and i had to ask for comparable discounts.)  i was with verizon for 3 years and switched for the incentives.  Like i mentioned earlier the day i switched they came out with a promo for less money in a home internet plan than what i was NEWLY paying at t-mobile.  Now no rebates?  Yes I will be reaching out to Bbb, corporate, and bringing this to the attention of some litigious lawyers.  Bring on the class action suit!

WTG- Mike Seivert!