Forum Discussion
Request Timeout on T-Mobile Website
I'm getting a request timeout error when attempting to do anything related to my account on the T-Mobile website. I can't view my account make any changes or access the majority of features.
Blackmailed by Decision Makers wrote:
Just called T-Mobile Customer Care and was told by the rep that these errors, “Secure Connection Failed” in the Firefox web browser and “Request Timeout” in Google Chrome are caused by the T-Mobile.com website being updated.
"Request timeout" also with MS Edge and Google even after cache is cleared and a reboot. Hard to believe they are updating. My bank clearly lets me know when they are updating. Wonder where the servers are. Germany?
The servers were down for about an hour today on this forum.
Thank you! I am in now. Wish the T-mobile server would not "appear" to give Request Timeout. "Error 404 access denied" would clearly inform us of a connection/server outage.
I couldn't get to my account in Edge or Chrome or Firefox. Then, I paused my NordVPN for 5 minutes and got in just fine. I hope this is helpful...
I had to not only disconnect NordVPN but also close the app. Something in the app’s web protection was causing the issue.
