Forum Discussion
Scammed after Survey
If you are prompted to take a customer survey for T-mobile and then offered a "free" item for participating...do NOT participate. I have recently discovered that I have been scammed for more than 3 m...
T-Mobile is a money grab my bill changes every month & the reps lie. So you can make a payment only for your phone to be turned off and added on fees. Going to metro I never used to have this problem with hidden fees. Trash customer service!
I sure am sorry to hear that you have had a bad experience with T-Mobile. I have been with them for years and think their customer service rates among the best out of all the mobile networks.
I have yet to talk with a rep who gave me bad advice or did not tell me my payment. Of course you need to ask them what is my final payment on my due date. They will calculate that for you. Also if you did not get the unlimited package then after you use up your data and msg's you pay for every additional 10gb of data and every msg. I do not know how many msg's but I do know that incoming counts as one and out going counts as one.
If you got slammed with political msg's and did not have unlimited msg's then your bill is going to be high.
Also every mobile network works the same way. So if your with Metro and your not getting ever changing bills then your probably on an unlimited plan.
Good luck in the future and have a blessed month.
