Forum Discussion
kathyinca
Hace 2 añosTransmission Trainee
SIM Moved Prematurely to S23 Pre-Order
After a debacle pre-ordering the Samsung Galaxy S23 Ultra at its rollout last week (see thread “Samsung S23 Pre-Order Problem Through Samsung”), now a new problem--my SIM was moved from my current ph...
jenhill1234
Hace 2 añosNetwork Novice
Yes, this happened to me yesterday. I was alerted to the problem when I got an email letting my know my new SIM was activated and ready to use. I called T Mobile and, thankfully, ended up with a really nice guy who was able to resolve the issue in 15 minutes (including the time to wait to reboot my phone). He said he thought it was some glitch that the Samsung pre order triggered a premature SIM card change.
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