Forum Discussion
Site Not Working
Hola,
I'm trying to add a new line to my account but the site doesn't seem to be working. Bringing my own device, compatible eSIM, keeping the same number. I get through all of it till the very end where I hit Next. A brief loading icon will appear, then disappear, and I'll still be on the same screen. No amount of clicking works.
I've tried different browsers. Cleared cookies/cache. I'm not sure how to raise a bug ticket for this.
Try contacting tmobile support using messenger on one of tmobile's social media platforms like Facebook or Twitter to see if they can help you they also are a higher tier of support.
