T-Mobile Bait and Switch scam on December 2021 "Free" upgrade to IPhone13 + airpods

DTH wrote:

Same thing happened to me. The promotion in December 2021 was iPhone 13 on us with trade in and free AirPods.  I traded in 3 iPhone 11s and and iPhone 8.  I am being charged for 2 phones was told that the promotion in December 2021 was buy one get one free.  That there's nothing they can do.  They cannot find any promotion in December for free iPhones with trade in.  They apologized that the person I spoke with didn't properly explain the promotion.  They were running commercials starting around Thanksgiving 2021 for free iPhones and now they can't find the promotion.  Totally ridiculous.  I only switched to TMobile because of the free phones.

Yes this happened to a lot of people. I was also scammed by T-mobile! I have pictures of the promotions as proof but they still said it was not  ON US but there was an amount attached to the model of the iPhone being returned. Which is not true. They hid the information to the public so we would send in our phones to find out later they we were not going to get iPhone on them but only get a portion credit from the iPhone we sent in, this is BAIT AND SWITCH!