T-Mobile Bait and Switch scam on December 2021 "Free" upgrade to IPhone13 + airpods

DTH wrote:

Same thing happened to me. The promotion in December 2021 was iPhone 13 on us with trade in and free AirPods.  I traded in 3 iPhone 11s and and iPhone 8.  I am being charged for 2 phones was told that the promotion in December 2021 was buy one get one free.  That there's nothing they can do.  They cannot find any promotion in December for free iPhones with trade in.  They apologized that the person I spoke with didn't properly explain the promotion.  They were running commercials starting around Thanksgiving 2021 for free iPhones and now they can't find the promotion.  Totally ridiculous.  I only switched to TMobile because of the free phones.

They used the promotion as a bait and switch. I was scammed also! But I have pictures of the promotion.