T-Mobile Customer Service did a fantastic job!

Thanks so much for posting this. There are avenues to complain - but what about giving credit to outstanding employee. Such was a young retail manager of the the T-Mobile at 8204 Tryon Woods Dr Ste 119, Cary, NC 27518. Her name was Astrid - she was professional and patient and fixed my problem right on the spot (unlike the rap star who I had encountered for the second - who frankly I had no idea what he was hired for). This young woman deserves to be recognized and promoted or rewarded in some manner. So few employees give a damn about customers. This woman was pro. And that Mr. CEO is what a customer sees when they do business with you. Don't forget that.