T-Mobile is scammer!

I went to the store for upgrading my phone V+ and they gave me another V+.

I used Chat for making sure what happen

Danicamarie wrote me it was a promotion for me and now I have two phones in my line and one is free by the T-Mobile Promotion (scam).

I wrote I do not want surprises but Danicamarie wrote I should not worry, this is a promotion and second phone will be totally free.

My ex girlfriend bring her iPhone (she bought in Apple Store) and T-Mobile take like one month to complete her transfer phone number after many problems.

My ex girlfriend she did not like T-Mobile and she transfered her phone number out of T-Mobile to another carrier.

But T-Mobile actually created a third Revvl V+.

I actually have two physically Revvl V+ phones with its own boxes but I have actually three Revvl V+ phones in T-Mobile system, three different IMEI, ID and one of those is the "promotion" (scam), another should be mine but another T-Mobile is using my ex girlfriend name and her phone number for creating an imaginary third Revvl V+.

This means: I have two physical devices, one was a "promotion" but T-Mobile has three in system. I am charged for 2 phones, the "promotion" was not real and T-Mobile is using the identity of my ex girlfriend for charging two phones when I have two and one was "promo".

Cramming, false advertising, use of identity and data of someone never had a Revvl V+, scamming, bad company practices. 

The actual customer service like always are using words as: "i am in your side", "apologizes for all inconvenience" but they are not solving. And the last "expert" Juanita with her Supervisor wrote me: "the promo was two years ago",

I like the plans but T-Mobile is very disorganized with data and bills or they are just very dishonest company.

T-Mobile act as a scammer company.

They are a scammer by their behaves and practices.