Forum Discussion
T-mobile refusing to give me my credits from a promotion I qualified for
Just a heads-up, this will be very long. Don't know how to tldr In late May, I decided to migrate from sprint to t-mobile because there was a running promotion that stated that I can receive a fr...
We also got robbed by TMobile. Took the 'FREE" offer for the Iphone 14, took my iphone 11 as a TRADE ($800) for the iphone 14, my husband had a very old phone, so he got supposely also a FREE Galaxy S22, we specified and re-specified we did not want a contract, suposely no contract at all, also asked a million times, are these phones that we can take anywhere if we don't like the service, YES YES YES NO PROBLEM we were told. The service has been horrible, and the internet horrendous, had to change the Gateway 3 times, it seems the internet goes off at night. Now decided we don't like this service and want to change companies.
Now the HAPPY (sarcasm) ending.
Come to find out, our phones are locked for 24 mths, because they are paying themselves for these phones, ( I don’t get it at all, what the heck does that mean?), So what happenned to my ($800) older phone that I traded in?. We are furious with this company and feel that they stole from us, it has all been stories and lies since day one, mind you, we have only been with them for 2 months, I feel they stold my older phone ($800).
DO NOT, and I mean DO NOT, go with this company.
