Forum Discussion
T-mobile refusing to give me my credits from a promotion I qualified for
Just a heads-up, this will be very long. Don't know how to tldr In late May, I decided to migrate from sprint to t-mobile because there was a running promotion that stated that I can receive a fr...
Similar issue. I am due 34/m credits for a trade in for my S22 once upgrading to the S23. after 5 months of calling repeatedly and getting bounced around being told "next month", I got bounced around and got rewarded the credits. Also told it would be resolved, but here I am again, another month, still no credit, so now I'll be calling back again, with less patience. It's so amazingly ridiculous how poor they are unable to make this work. It's costing them money and plenty of referrals I'm pointing to go elsewhere. Nice strategy TMo.
