Forum Discussion
T-Mobile Sales offered me Promotions that are not Combinable
I was with ATT and called T-Mobile. Their sales rep offered me a promotion that would pay off my remaining ATT equipment balance and also a promotion that pays $200 per line ported into T-Mobile. I...
I will be leaving once my Good Faith credit is gone. Long story short, I was promised a certain price in store if I switched. This was a insider discount with 3rd line free and a BOGO line. After months and 13 pages of screenshots to prove all of this I get a supervisor that tells me they cannot override the system to match what I was promised because a store rep used a code that was already used too many times. So I have hometown discount with no free lines as promised and because they cannot fix, and trying to for months she decided to try and make me happy with a $810 credit. I took the credit but once its gone so am I and my 8 Lines!
I will never step foot back in their stores or service ever, ever again. This bridge has been burnt.
