Forum Discussion
T Mobile sales reps lie
- Hace 7 años
Thanks for getting back to me, @magenta4424902! It's 100% understandable why you don't like going into our stores only to find yourself paying more $ every month. This sounds like a confusing store visit when it comes to the billing. Once you walked out of the store and realized the math, did you go back into the store to return the accessories? As far as the voicemail feature, it may have been free for the first 30 days, but this is something you should've been made aware of. You can cancel this service and see if we're able to refund you the amount that has been charged by dialing 611 or working with our social media team, T-Force, via Facebook y Twitter. I'm truly sorry that the purchase of the accessories wasn't made clear.
Hola, @magenta4424902!
I'm just checking in to see if you've had a chance to look over my previous reply to you and if so, did you get in touch with Customer Care or T-Force to get the voicemail subscription feature canceled?
Contenido relacionado
- Hace 8 años
- Hace 9 meses
- Hace 6 meses
- Hace 2 años