Forum Discussion
T-MOBILE support does not speak English
Five phone calls to fix a simple problem and no one speaks English. They are reading canned scripts in broken English: "Thank you for patiently waiting", but there is no ability to communicate w...
I am a post paid customer on a "premium" account that's tied into the giant corporation I work for. I used to get us reps but no more. Whatever country they are using is awful. The accent is so irritating it grates on me. And they read awful canned responses. It was as if the person did not understand what I wanted. Very bad customer service.
