Forum Discussion
T-MOBILE support does not speak English
Five phone calls to fix a simple problem and no one speaks English. They are reading canned scripts in broken English: "Thank you for patiently waiting", but there is no ability to communicate w...
I have a small business account that I've had with T-Mobile for the past 10 years. ONLY as of recent has EVERY SINGLE CALL been outsourced to some overseas call center. All I ever get are people with heavy accents that are under the impression that they speak clear and concise English, but they DO NOT. ADDITIONALLY, they DO NOT seem as though they are very well trained up either. It is very disheartening to find out that AT&T has already gone that route, seeing as that's exactly the direction I was headed with my small business account . At this point I'm at a loss, I just don't know what to do. Maybe it's a sign that it's time to just say goodbye to it ALLLLL. #TeamOfExpertsMyASSets (NOT ANYMORE!!!!!!!!!!!)
