Tmobile Tuesday Popeyes

I contacted Popeyes and received a response from support+id5078927@popeyestech.zendesk.com

They asked if I followed the instructions listed in the offer, to which I replied with the following:

Jessica, 

Thank you for your reply.

Yes, I have followed all those steps.

Originally, I entered the code in the app but the offer never appeared under "offers"

When I tried to enter the code again, I received an error message stating that someone had already used that code.

Later, I tried again to enter the code and received a different error message stating that I needed to try again in 60 seconds.

This is all coupled with the problem that the offer is for 2 pieces of chicken a la carte, which is not offered in any stores here in California nor where my mother lives in Arkansas.

I even tried adding $5 in purchase first before adding the 2 piece chicken offer. The offer still never appeared.

I had planned to use the offers for myself, my wife and my son. (We have 3 phones and 3 different Popeyes accounts.)  I had actually planned to use this for dinner tonight.  It was frustrating that it didn't work and I had to make other plans.

By the way, there is a lengthy conversation on the T-Mobile community regarding this issue.  I've included the link below, but I'm pretty sure you must have a T-Mobile account in order to access the conversation. Many people are having the same problem and are very frustrated.