Forum Discussion
Trade in "Good Condition"?
I am considering the Note 9 trade in promo. It specifically says that the trade in must be in "good condition". I've read some horror stories online about how some other companies handle trade ...
You're welcome to Intercambia tu dispositivo at one of our T-Mobile store if you'd like to have our retail team look at it. You can also get an estimate using our Intercambio de celulares | Intercambia tu teléfono usado por uno nuevo | T-Mobile page before you make the trip.
I'd advise you not to trade in with T-Mobile. Any defect at all and they give you nothing but they still keep the phone. Better to get it unlocked and sell it on Swappa.com. At least then if there's a disagreement, you get the phone back.
