Forum Discussion
Unable to make payment
I want to pay my bill but your system does not want to accept it. Your system shows "Enter a valid card number" or "Enter a valid routing number" for the cards/accounts that have been used for a ...
I have the same problem - for some reason the system does not show the credit card you guys have on file and forced me to add a new card - I enter a valid credit card number - and the validation states its not a valid credit card number
Using Firefox 54.4.1 (64bit)
I tried Safari - and there the existing credit card is shown, and payment went through without a problem
