Forum Discussion
Unable to make payment
I want to pay my bill but your system does not want to accept it. Your system shows "Enter a valid card number" or "Enter a valid routing number" for the cards/accounts that have been used for a ...
I'm having exactly the same issue as well. I am on Windows 7 and have tried both Chrome and Firefox (both are fully updated). I cleared my history and cache on Chrome, and it still comes up with the message in red "Enter a valid credit card number" when I try to enter my details. I tried another card, but got the same result. Both cards I tried were 16 digit Visa card number, if that makes any difference. I will try and figure out how to pay on the phone app, but it is much more convenient for me to pay on the computer. Please let me know if there's any additional info I can provide.
