Forum Discussion
Unable to make payment
I want to pay my bill but your system does not want to accept it. Your system shows "Enter a valid card number" or "Enter a valid routing number" for the cards/accounts that have been used for a ...
The thing that was disconcerting about this is when I first signed on Nov. 13th to pay my bill, none of my previous payment information was available, after several tries of trying to re-enter the same info and getting an odd "that email address has already been used" I became concerned and wondered what had happened to the personal info, had the site been hacked, did I just give away my credit card information? If I hadn't received an email from dc5fan I wouldn't have been able to reply as not only had the payment information been hosed, but community sign-on was broken and apparently all my preferences had been reset to default. (I shouldn't have received emails). I finally used messaging to get my credit card info back, but where was it? Anyway, from a professional standpoint, this is very amateurish behavior.
HAVE WE BEEN HACKED?
