Forum Discussion
Unable to make payment
I want to pay my bill but your system does not want to accept it. Your system shows "Enter a valid card number" or "Enter a valid routing number" for the cards/accounts that have been used for a ...
I also cannot pay my bill. I have been trying for 3 days now. Online I see "Enter a valid card number". On the phone it says it can't process the payment with the card number I provided. I am using the same card I've used every single time for the past how many years. I have tried Chrome, Edge and Internet Explorer. I have tried using the T-Mobile app on my iPhone, and it gives me the same error. If T-Mobile wants their money, they need to fix this.
