Forum Discussion
Unable to make payment
I want to pay my bill but your system does not want to accept it. Your system shows "Enter a valid card number" or "Enter a valid routing number" for the cards/accounts that have been used for a ...
I'm having the same problem: all my saved payment info is gone, and when I try entering routing/account numbers or card numbers, I get a "Enter a valid [card/account/etc] number" message. I tried paying via the app on my iPhone (which has worked every month over the last two years), and paying online (Safari 11.01) without success.
I was finally able to make a payment when I used Chrome (63.0.3239.84), but it's annoying that I can't do it from my phone like always.
