Forum Discussion
Unable to make payment
I want to pay my bill but your system does not want to accept it. Your system shows "Enter a valid card number" or "Enter a valid routing number" for the cards/accounts that have been used for a ...
I've now started having the same problem. The stored card that I've been using for years isn't there, and attempting to enter new card information fails with "enter a valid card number" in red. (I've tried multiple cards, and I've verified several times that I typed in the number correctly.) I'm experiencing this bug with desktop Chrome, and with the browser on my phone.
T-Mobile: do you have an estimate for when the bug in your web site will be fixed?
