Forum Discussion
unable to purchase a phone online. Anybody else dealing with this issue recently??
I have tried five different devices and different browsers and I still can't purchase a phone online. I get as far as the trade in and when I press skip trade in the screen just loads to a white page...
I have tried as well using both my phone and computer. Nothing.
Unacceptable that T-Mobile is quick to take the money for the bill, but is lagging when it comes to purchasing a phone!
I should not have to talk to a representative and get charged a fee, or go to a store for assistance!
FIX THE SITE OR LOSE ANOTHER CUSTOMER !!!!
