Forum Discussion
Unauthorized Charge From Tmobile Appeared on my Chime Bank Account That Tmobile Cannot Find
On July 15th at 9:52am PST a charge from Tmobile processed on my Chime Bank account for $141.59. I did not approve, request, or process this payment. This charge is unapproved, unauthorized and fraud...
Hi, I just received today the 5G Gateway from T-Mobile.
Going through the setup screen in front of the device, a strange message appeared saying that my Chime account had been updated to phone number 619-974-4254 (which I do not have on my account). And asked me to contact 844-244-6363 if I did NOT request this change. Which I didn't. I don't have a Chime account. I did not even know what Chime was!
So, I called the 844 number, and it had nothing to do with T-Mobile. After searching online, it appears to be a bank.
Then I called T-Mobile, their personnel, even 5G Gateway specialists, did not know what his was about. which is worrying. I unplugged the device, and I am returning it.
Next, I will be checking my credit report. I just hope T-Mobile did not open a Chime account on my behalf when I signed up for this device.
