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spaten1001's avatar
spaten1001
Roaming Rookie
Hace 4 años

unfortunately t mobile has stopped

just last week this ERROR MESSAGE "unfortunately t mobile has stopped" started popping up on 2 of my 5 phones. I cannot find a true fix for this online. I went to a T-mobile store and the Rep told me...
  • DillyBean's avatar
    Hace 4 años

    So idk if this will help anyone. But I noticed that the tmobile app that was in my apps in the play store was different than the one continously generating the error. So I went to the app store, and under my apps searched tmobile, it showed a tmobile app with a PINK icon, I clicked on that and while it was installed, it was not enabled. So I enabled it.Then when the pop up occurred again, I clicked on app info instead of close app. Which brought me to the older tmobile app with a white icon, i clicked the 3 dots in the top right,  and then clicked uninstall updates. So far everything is running smoothly and no more pop ups are popping. Fingers crossed!