Forum Discussion
Unresolved billing issue
I have spoken with 3 supervisors over the past few months in an effort to resolve a billing issue and each time the person admits the error is with Tmobile and assures me the problem has been taken care of. How do I go to the next level to see if there's anyone who actually knows how to handle the issue? I've been with Tmobile for years but I'm ready to switch providers!
I also have spoken with 3 supervisors over the past few months in an effort to resolve a billing issue and each time the person admits the error is with Tmobile and assures me the problem has been taken care of. How do I go to the next level to see if there's anyone who actually knows how to handle the issue? I've been with Tmobile for years but I'm ready to switch providers!
Fair Credit Billing Act. It requires written correspondence; not e-mail, not phone, not social media.
